SUPPORT

YOU HAVE QUESTIONS
WE HAVE ANSWERS

From Setup to Gameplay, We’re Here to Help.
SUPPORT

YOU HAVE QUESTIONS
WE HAVE ANSWERS

From Setup To Game Play, We’re Here To Help.

Getting Started.

Step 1

Open your gameboard

Unfold the gameboard so that it is flat and there’s room for you and your friends.

Step 2

Plug in Your Glasses

Connect your Tilt Five™ glasses to a USB 3 (SuperSpeed) port.

HAVE FUN!

Step 3

Download & launch a game

Our installer will start you off with a few demos.

Go to our Games Catalog to find more experiences.

Step 1

Open your gameboard

Unfold the gameboard so that it is flat and there’s room for you and your friends.

Step 2

Plug in Your Glasses

Connect your Tilt Five™ glasses to a USB 3 (SuperSpeed) port.

HAVE FUN!

Step 3

Download & launch a game

Our installer will start you off with a few demos.

Go to our Games Catalog to find more experiences.

FAQ.

Still looking for answers?
Check some of our most frequently asked questions below.

If you are a developer, check out our Developer FAQs

Before you buy
WHAT ARE THE RECOMMENDED MINIMUM SPECS TO RUN THE GLASSES?

These are some estimates based on the machines we have on hand to test with:

  • Windows 10 PCs that can run 2 stereoscopic views, 60fps, 720p, Direct 3D11, with   USB 3.0 SuperSpeed ports
  • OS: Windows 10
  • Processor: Intel Core i3-4130 or equivalent
  • Memory: 4 GB RAM
  • Graphics: Nvidia GeForce 560Ti or equivalent
  • DirectX: Direct 3D11
  • Storage: 2 GB available space
CAN I CONNECT MULTIPLE GLASSES TO 1 PC?

Not yet. At launch, one Windows10 PC can support one pair of Tilt Five Glasses. We’d like to support multiple headsets on a single PC in the future.

DO I NEED TO BUY MULTIPLE GLASSES TO PLAY WITH OTHERS?

Not necessarily. Many of the multiplayer games that work with Tilt Five are already enabled for playing with others, whether they are on other PCs and/or mobile Android devices. Using Tilt Five glasses is optional to others, but why not convince friends & opponents to try the glasses so they can experience the magic, too!?

HOW DO I CONNECT TILT FIVE TO A PC?

You will need to use a USB 3.0 or faster – aka “SuperSpeed USB” – port.  On your Windows 10 PC, these ports are usually indicated by the SuperSpeed USB Trident icons.  To view these icons please visit the USB-IF Marks Requirement Chart. For more information on USB technology please visit https://www.usb.org/.

The Tilt Five™ glasses come with a USB cable that connects to modern USB-C ports on your Windows 10 PC and most Android devices. If your Windows 10 PC has the more-common USB-A port, then use the C-to-A adapter included with your Tilt Five™ kit.

WILL TILT FIVE WORK WITHOUT AN INTERNET CONNECTION?

Yes! However, users will still need an internet connection to download any required Windows drivers and games. 

For multiplayer games or games with optional multiplayer modes, you will need an internet connection.


WILL TILT FIVE™ WORK WITH MY PRESCRIPTION GLASSES?

Yes. Our glasses fit over your prescription glasses. We also include a variety of swappable nose pieces for a comfort fit.

WHERE DO I GET TILT FIVE GAMES & APPS?

You can buy and/or download games and apps for your Tilt Five™ system from your favorite online games stores, such as Steam, Epic Games Store, and Google Play. Some are free to download!

We have catalogued all of the available and upcoming games here on the Tilt Five website. Keep coming back as more games are added every month.


WHICH GAMES COME WITH MY TILT FIVE GAMING SYSTEM?

A number of games and experiences are free of charge to Tilt Five owners. Head over to Games and click on “Free Games.” We recommend you start with the T5 Demo Pack!

DO YOU NEED SPECIAL LIGHTING FOR TILT FIVE?

No special lighting needed! Our glasses work in most lighting conditions (though we do not recommend using the glasses in direct sunlight).

WHAT HARDWARE DO I NEED TO RUN TILT FIVE?

Initially, we will support Windows10 PCs, followed by Android devices (coming soon!). We will continue to add new platforms over time.

Your Windows 10 PC will need to have a USB 3.0 or 3.1 – aka “SuperSpeed” – port.  These are usually indicated by an SuperSpeed "SS" USB Trident icon.

We recommend the following Windows 10 PC specs:

Minimum:

  • OS: 64-bit Windows 10
  • Processor: Intel Core i3-4130 or equivalent
  • Memory: 2 GB RAM
  • Graphics: Nvidia GeForce 560Ti or equivalent
  • USB: 3.0 or 3.1 SuperSpeed
  • Storage: 800 MB available space
  • Sound Card: DirectX compatible using the latest drivers

Recommended:

  • OS: 64-bit Windows 10
  • Processor: Intel Core i3-6157U or equivalent
  • Memory: 4 GB RAM
  • Graphics: Nvidia GeForce GTX 980 Ti or equivalent
  • USB: 3.0 or 3.1 SuperSpeed
  • DirectX: Version 11
  • Storage: 2 GB available space
  • Sound Card: DirectX compatible using the latest drivers
IS TILT FIVE A SELF-CONTAINED, STAND ALONE SYSTEM?

No. Our glasses are a USB 3.0 peripheral that rely on a PC or mobile device to act as the host platform to perform the application's processing (compute, graphics, networking, etc.) needs. Our glasses use those outputs to present the holographic display on the gameboard.

WHAT HOST PLATFORMS DO YOU SUPPORT?

Initially, we will support Windows 10 PCs with USB 3.0 (or faster) ports and select Android devices with a USB-C port. Android support and games will be made available in late 2021.  We will consider and add new platforms after the consumer launch.

DO TILT FIVE GLASSES SUPPORT AR EVERYWHERE?

No. Our glasses are specifically designed for tabletop experiences.

HOW MUCH DOES TILT FIVE™ COST?

Please visit our Shop to see our current products and prices.

Using Tilt Five
HOW DOES MULTIPLAYER WORK?

Multiplayer for Tilt Five is almost identical to how multiplayer works on PC and Android games. If you launch your Tilt Five game on Steam or from the Google Play store, the game will get you connected and playing in no time. 

For game developers, multiplayer is supported at the host platform level. Our software development kit (SDK) provides access to player and network data, enabling you to create shared experiences.


WHERE DO I GO TO FIND NEW GAMES?

You can find them right here! Even though we don’t sell these games directly, we provide an easy way to browse, find and search for new experiences. Just head over to Games and happy browsing!

HOW DO I CONNECT TILT FIVE TO WIFI?

If your computer or Android phone is already connected to the Internet via WiFi, you are all set! Tilt Five’s glasses are a display device and do not require any additional networking themselves.

HOW CAN I GET ANOTHER PAIR OF GLASSES?

Currently you can only buy glasses as part of a kit, which comes with glasses, wand controller, and gameboard.

HOW CAN I STREAM MY GAMEPLAY?

If you are using a Windows PC, you can stream the games’ window directly from your desktop, but the video image will not appear stereoscopic to viewers on streaming services like Twitch.

HOW DO I CLEAN MY GAMEBOARD?

We recommend a soft cloth and window cleaner to gently clean your gameboard surface.

Bonus Questions
CAN I WEAR YOUR GLASSES TO EXPERIENCE OTHER KINDS OF AR?

No. Tilt Five™ is specifically designed for tabletop experiences using the Tilt Five™ custom glasses and gameboard, which becomes your window into an immersive AR world.

WHAT IS THE DIFFERENCE BETWEEN THE TILT FIVE EXPERIENCE AND VIRTUAL REALITY?

Our glasses offer tabletop augmented reality. Whereas VR isolates your view from the world to provide a purely virtual experiences, our glasses project “holograms” out into the world and onto your tabletop. You’re still able to see the physical world around you, so when you reach for that pizza or drink in the middle of playing, you won’t make a huge mess on your table.

Have more questions?

Our team is here to help.

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